A customer support chatbot for B2B must meet governance and SLA needs while generating pipeline as a B2B sales assistant chatbot. See our B2B Chatbot landing for capabilities and rollout plans.
What’s Possible today
B2B chatbots can safely span support and revenue motions:
- SLA-aware routing, entitlement checks, and approvals
- Secure document Q&A with data residency controls
- Lead/account tiering and sales-assist playbooks
- Audit trails, RBAC, and cost governance across workspaces
Draft’n run is built for agencies and B2B teams running multiple workspaces with strong observability.
What to Automate First
- KB‑based Q&A with policy routing
- SLA‑aware triage and escalation
- Account‑tier lead qualification and meeting booking
Learn the stack on AI chatbot and AI workflow builder, then scale with AI automation. Options: custom AI, pricing, and demo. Also see: n8n for AI.
FAQ
- How do we enforce compliance? RBAC, audit logs, and policy prompts restrict tools and data scopes.
- How do we track ROI? Use per-run cost/tokens, CSAT, and deflection metrics—available in Draft’n run analytics.
